Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Appointment and service information
• Body measurements and tailoring preferences
• Delivery address
• Payment information (processed securely through our payment service providers; we do not store full credit card details on our servers)
• Any other information you choose to provide when contacting us

2. How We Use Your Information

We may use your personal data to:

• Process and manage your appointments and inquiries
• Provide tailoring and customer services
• Communicate with you regarding your orders or appointments
• Send promotional offers, updates and marketing communications where you have provided the appropriate consent, only where you have provided explicit, opt-in consent
• Improve our products, services and website
• Comply with applicable laws and regulations, and legal obligations
• Prevent fraud and ensure the security of our services

3. Marketing Communications

Where you have provided explicit, opt-in consent to receive marketing communications from YBR Tailor, we may send you information about promotions, offers, events, products and services via email, WhatsApp, SMS, or other channels you have consented to.

You may withdraw your consent or unsubscribe from marketing communications at any time by:

• Using the Unsubscribe link included in our marketing emails
• Replying "STOP" to our SMS or WhatsApp marketing messages
• Contacting us using the details in Section 7

We will process your unsubscribe request within 3 business days.

4. Sharing of Personal Data

We may share limited data necessary to provide the service, but we do not provide suppliers with information that directly identifies the customer.

We do not sell, rent, or otherwise disclose your personal information to third parties for their own marketing purposes.

Where necessary to provide our tailoring and related services, we may share limited information with trusted service providers or business partners who assist us in areas such as garment production, tailoring, delivery, payment processing, or technical services.

Where body measurements or other tailoring-related data are shared with our suppliers or service providers, such information is provided only to the extent necessary to fulfill the requested service and is not accompanied by information that directly identifies the customer, such as their name, phone number, email address, or other direct identifiers.

Our service providers are expected to use the information only for the purposes for which it is provided and to maintain appropriate confidentiality and security measures.

5. Data Protection

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration or loss.

However, no method of transmission or storage can be guaranteed to be completely secure.

Additionally, employees at YBR Tailor are trained to ensure they handle all personal data with care and strict confidentiality. For staff, personnel access rights have been specified to serve the applicable legitimate purposes required for the individual to perform his or her duties.

6. Your Rights

Subject to applicable laws and regulations, you may have rights regarding your personal data, including the right to request access to, correction of, or deletion of your personal data, and to withdraw consent where processing is based on consent.

To exercise your rights or make a privacy-related request, please contact us using the details below.

7. Contact Us

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data processing practices.

Any updated version will be published on this page with a revised effective date.